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Amazon Hiring for Payment Risk Operation Team

Responsibilities

• Investigate suspicious activities and behaviors that could pose a risk to Amazon or our customers in global markets
• Ensure high quality decision by applying CTPS standard operational procedures
  Identify known fraud patterns, discover new modus operandi trends and take actions to minimize risks
• Use a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions
• Take appropriate actions to identify and help minimize Amazons financial, legal and reputational risk
• Maintain high levels of confidentiality and data security standards
  Achieve weekly productivity and quality standards for investigations
• Communicate via email and telephone with external and internal customers and financial institutions to make informed decisions about risk

Qualifications

• Education Qualification: Graduation in any stream.
• Demonstrated ability to work independently with little to no guidance, conducting complex investigation analysis to reach data driven decisions following stablished processes and procedures
• Passion for learning, improving and keeping up with risk trends in the e-commerce market and commitment to Amazon’s emergence as the world’s most customer-centric company
• Good Time management skills and ability to work under pressure in a changing fast paced environment.
• Excellent interpersonal skills with the ability to communicate complex issues clearly to both internal and external customers
• Ability to manage sensitive information and maintain a high degree of confidentiality.
• Schedule flexibility to work at least one day of the weekend.
• Proficiency in MS Office package (Word, Excel, PowerPoint and Outlook) and Internet browsing.
• Excellent communication skills both written and spoken in English language
• Ability to handle and interpret large sets of data
• Demonstrated ability to work in a team in a very dynamic environment
• Experience or knowledge of fraud, risk management, data research, collections or banking is an added advantage.

Amazon strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.