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HSBC Hiring for Business Analyst RBWM COO

The Opportunity

• Global Transformation Analysts are at the center of how Global Transformation shapes, delivers and embeds change working with the business and our delivery partners. They are typically responsible for Requirements Management, Design, Change Management and Implementation Management.
• Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions.
• The Change Management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g. communications, training, support, organization alignment); and tracking and taking actions on change readiness, adoption, and feedback.
• Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimizing risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot).
• In reengineering projects, they work closely with the Process Consultants in analyzing and re-engineering excellent business processes.
• Analyst will closely work with other SMEs and delivery partners.

Requirements

1. Knowledge:

• Possess strong Business analysis & requirements gathering skillset.
• Change management and implementation management techniques and approaches.
• Basic Business reengineering knowledge.
• Strong understanding of Agile ways of working.
• Understand/ Challenges AS-IS process and suggest TO-BE process.
• Knowledge of MS Office and business analysis tools.

2. Experience:

• Prior experience as Business Analyst across various countries and regions.
• Knowledge of financial services industry along with Retail Banking is an added advantage.
• Experience in business analysis, solution design, change & implementation or consulting activities.
• Analytical and problem solving skills.
• Ability to work independently and proactively.
• Worked in Agile environment with cross functional teams.
• Experience with running meetings over video or teleconference.
• Effective communication, inter-personal and negotiating skills
• Proven ability to work across regions and senior stakeholders and business sponsors

3. Capabilities:

• Impactful communication
• Agile Mindset
• Stakeholder Management
• Process Re-engineering
• Consultancy

4. The successful candidate will also meet the following requirements:

• Certified Business Analysis Professional (CBAP) – Expected to work towards qualification
• Agile Certifications
• Design Thinking
• Change and Implementation Management

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